General
Covers common questions: Renta's fee, card fees, taxes and extra charges, why gift cards show up as a liability, how security deposits are billed.
Common questions
- Common questions: Renta's fee, card fees, taxes and extra chargesShort answers on what Renta charges you, what your customer pays on top of your price, sales tax, the security deposit, damage and late fees, cancellation fees, and switching plans.
- Why gift cards show up as a liabilityMoney loaded onto a real (Live) gift card is money you still owe the customer until they redeem it.
- How security deposits are billed and returnedDeposits are held separately from the rental price, never taxed, and can even be held on free rentals.
- Renta's fee vs. your subscription planTwo plans -- pay nothing monthly and let renters cover a 2.5% fee, or pay a flat monthly fee and keep 100% of bookings.
- Who pays the Renta feeChoose whether renters pay Renta's per-booking fee on top of your price, or your business absorbs it and it comes out of your payout.