Who pays the Renta fee

On the Commission plan, Renta takes a small per-booking fee. By default the renter pays it, added on top of your price at checkout. You can instead choose My business: renters see and pay only your price, and Renta's fee comes out of your payout.

Where to find it

Go to Settings, then Stripe. In the Platform Fees card, under Who pays the Renta fee, choose Renter (default) or My business. Only the account owner can change it. The option only appears when your plan has a per-booking fee.

What each choice does

• Renter (default) — the fee is added to the renter's total. You receive 100% of your price.
• My business — the renter pays your price (plus tax) and nothing extra. You receive your total minus Renta's fee. For example, on a $100.00 booking at 2.5%, the renter pays $100.00 and you receive $97.50.

The fee is worked out the same way in both cases: a percentage of the pre-tax booking amount, never of sales tax.

Good to know

• The choice applies to new bookings only. Each booking keeps the setting it was made under, including its later balance and scheduled charges, so changing it never alters an existing booking.
• If you hide taxes and fees on cards (Fee display), prices on your site are no longer raised to include the fee while My business is on.
• Gift card purchases and kiosk tips always add the fee for the buyer or tipper, whichever you choose.
• If a booking is refunded, Renta keeps its fee, the same as on any booking.
• Bookings from partner channels (such as Viator) are billed through the channel's own monthly commission and are not affected by this setting.
• The Flat plan has no per-booking fee, so this setting does nothing there.