Damage reports and checkout photos on a unit

For each unit of an item, Renta keeps a photo record from each rental pickup and any damage reported against it, so you have proof of a unit's condition over time.

Where to find it

Fleet → open an item → Details → a unit → scroll to the photo and damage sections.

Condition Baseline and Damage Report Table on a unit

How it works

• Condition Baseline — the most recent set of reference photos showing the unit's pristine condition, used to compare against later pickups.
• Pre-Rental Photos — inspection photos taken at every rental pickup, organized by booking date, showing the unit's condition each time it went out.
• Damage Report Table — any damage incidents reported for this unit, with the related booking, date reported, description, and status.

Example

If a jet ski comes back scratched, staff can log a damage report tied to that booking. The next customer's pre-rental photos, compared against the Condition Baseline, would then show that scratch was already there before their rental.

Good to know

• These photos and reports live on a unit's page, so they only exist for items that have unit pages. Unit pages exist once an item has units listed on its Identity step. That happens when variants are set to Assign per unit (the default for new items) or Enable maintenance tracking is switched on. An item set to Bulk with neither usually has no unit pages. The old Tracking Mode choice (Individual or Bulk) is no longer in the item editor. See Item variants: color, size, and other options.
• A staff pre-rental checklist (separate from photos) is set up per item under Requiring an inspection before a rental goes out. The matching checklist for when a machine comes back is in Post-ride (return) inspection checklist.