Setting up your account

Covers common questions: signing up, the free account, practice customers, and going live, demo mode has been retired.

• Common questions: signing up, the free account, practice customers, and going liveQuick answers for your first week - how to sign up, what the free account includes and limits, why customers cannot book yet, how to practice safely, whether you need Stripe, and exactly how to go live.
• Demo mode has been retiredDemo mode no longer exists. Every business works on live data, and Practice customers are the safe way to try things.
• Your account is paused: what it means and how to continueA paused account shows a "Your account is paused" page. Your data is kept. Go live to unlock it, or contact Renta. Free trials do not expire, so this only happens when Renta has paused an account.
• Going live: turning on real paymentsThe one-time switch that moves your business from a free account to accepting real customer charges.
• Moving your demo setup into Live (retired)The Migration Center is gone because there is no demo data to move. Everything you set up is already on your live business.
• Setting up your business the first timeThe short signup wizard: welcome, your details, connecting Stripe, and a final confirmation.
• Practice customers: try your checkout safelyThree built-in practice customers let you book, pay with a test card, and check the whole flow without real money or real effects.
• Will my Google ranking survive switching to Renta?Records your current website's pages, then shows which ones are missing, renamed, or reworded on your Renta site so you don't lose search traffic.
• The guided setup tourThe step-by-step tour that shows you how each setup task is done, then lets you do it yourself, across three levels from "Open for business" to "Advanced".
• What's new in RentaChanges you may notice in Renta since late September 2026, newest first, each linking to the help article that explains it.
• Where did it move? Old menu names and where they are nowA lookup table from the old names in the Renta menus and Settings page to where each one lives today, with a link to the help article for each.