Every text message Renta has sent or received

Renta doesn't send text messages right now, so nothing new is added to this log — every notification currently goes out by email instead. Rows from earlier, including ones marked Skipped, still show.

Where to find it

Settings → SMS → Message Log tab.

The Message Log tab with the filter row and a table that includes Skipped rows from earlier

How it works

The tab is a searchable record of text messages sent to or received from your customers, plus ones Renta decided not to send:

• Filter row — three boxes and two buttons: a Direction menu, a Purpose menu, and a Phone (substring) box, with Filter and Reset.
• Direction — All directions, Outbound, Inbound, or one of three Skipped reasons: Skipped — no consent (the customer never agreed to texts), Skipped — invalid number, and Skipped — demo (a practice booking or demo data).
• Purpose — what triggered the message: Booking confirmation, Pre-ride reminder, Waiver delivery, Waiver resend, Payment link, Admin resend, Magic link, or Inbound reply.
• Phone — type part of a customer's phone number.
• Message table — one row per message, with columns When, Direction, Purpose, To, Status and Body. Status shows words such as delivered, sent, queued, failed, undelivered, skipped or received, and a failed row also shows its error. The Body column is cut short; hover to read it all.
• Under the table, ← Prev and Next → move between pages, and the footer reads "Page N of M — T total". With no match it says "No messages match the current filters."

Good to know

• Until text messaging is turned on for your account, every notification is sent by email, and no new rows appear here.
• Which message types would go by SMS once it's available is set in Notification preferences — those choices are currently greyed out.