Viewing a customer's driver's license number
The license number is masked by default; owners and managers can reveal the full number.
Where to find it
Customers → open a customer → Driver License card
A customer's driver's license number is stored masked, showing only the last 4 digits (for example, "••••1234"), so casual viewing never exposes the full number. The license's state is shown separately, since it isn't sensitive on its own.
Where to find it
Customers → open a customer → Driver License section (below the tabs)
The Driver License card showing a masked number and the Show button
How it works
- Driver License # (masked) — visible to any staff member with access to the customer's profile.
- State — shown in its own field next to the masked number.
- Reveal full number — click this button to display the complete number. This is limited to owners and managers, and the number automatically hides itself again after 30 seconds.
Example
A staff member checking someone in only needs to confirm the last 4 digits match the physical license in hand — no need to reveal the full number for a routine pickup.
Good to know
Save the full-number reveal for when you actually need it — a dispute, a legal question — rather than for everyday check-ins, since the masked digits are usually enough to confirm identity at pickup.
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- Customer records: common questionsQuick answers on finding, adding, editing, tagging, archiving and deleting customers, what the profile tabs show, saved cards, documents, notes, driver's license numbers and exporting your customer list.
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