Night-before pickup templates

A night-before template lets customers collect equipment the evening before their first rental day. One template sets the pickup window and the price. You give it to every item that offers it, and an item can use one template.

Where to find it

There are two ways in, and both edit the same templates:

• Pricing → Fees & policies → Night-before templates. Create, edit and archive templates here, and use the item list under each template to choose which items use it, then press Save items.
• Fleet → open an item → Pricing → Night-before pickup. Pick a template from the Template menu (it saves right away), or create a new one on the spot with Create and use.

You need settings access to create or edit a template, and fleet access to give one to items.

Creating a template

Each template has:

• Template name: 1 to 80 characters, and no two live templates can share a name.
• Pickup window opens and Pickup window closes: the hours a customer may collect on the evening before. The window has to end after it starts and can't run past midnight.
• Pricing: one of three types.
• Free: the evening pickup costs nothing.
• Flat fee: one fee per booking, however many items are picked up that evening. If two flat templates end up in one cart, the larger flat fee is charged once.
• Per item: a fee for every unit picked up that evening (two kayaks pay twice). A per-item fee is added on top of any flat fee.

Flat fee and Per item show "(not available yet)" in the Pricing menu until the fee can be shown as its own line at checkout. Free templates work today.

How it affects a booking

• The window beats your store hours for that evening pickup. A customer can collect inside the window even after the shop has closed. Every other pickup still follows your opening hours.
• The evening is never billed as a rental day, whatever the template type.
• The fee is taxed like the rental.
• Coupons never discount the fee.
• Package items with a fixed start time, hourly rentals, and bookings that come in through a partner channel never get the fee.

Changing or archiving a template

• Edits apply to future bookings only. Each booking keeps the window and fee it was made with, so changing a price never reprices a booking that already exists.
• Archive instead of delete. Items that already use an archived template keep working, but it no longer appears in the pickers and can't be given to more items.

On a booking

A booking with a fee shows it as its own charge, Night-before pickup — (template name). If staff waive it, the line stays on the booking at $0 and marked waived, and Renta won't charge it again on later edits.

Reports

On Reports, night-before fee money appears as its own Night-before fees row beside your fleet categories, instead of being mixed into Add-ons, adjustments & tax. It counts what was actually collected, so unpaid or refunded bookings add nothing.

For connected tools

Assistants connected over MCP and software using the Renta API can list, create, edit, archive and assign templates too (over MCP the pricing read and write permissions apply; the API uses read and write keys). They follow the same rules as this page, including the paid-pricing limit above, and the changes show in your audit log.