How your billable rental days are counted
Choose whether pickup and return both count as full days, or only the nights between them — this changes the price of every multi-day booking.
Where to find it
Pricing → Fees & policies → Rental day counting card
This setting decides how Renta counts the number of billable days in every multi-day rental — and it directly changes what a booking costs, because your daily and multi-day rates are multiplied by that count.
Where to find it
In the sidebar, hover Pricing and click Fees & policies, then find the Rental day counting card. (This page is the Universal Rules tab of the pricing page, so you may see that name at the top.) Only an owner or a manager with settings access sees it.
The Rental Day Counting card
How it works
- Counting rule (a drop-down with a small info tooltip) — one of two options:
- Calendar dates (inclusive) - default — the default. Both the pickup day and the return day count as full billable days.
- Calendar span (difference only) — only the nights between pickup and return count; the pickup and return days themselves don't add an extra day.
Changing the drop-down does nothing until you click the card's own Save button.
Example
A customer picks up Monday and returns Wednesday.
- Inclusive: billed for 3 days (Monday, Tuesday, Wednesday).
- Span: billed for 2 days (the span between Monday and Wednesday).
At a $100/day rate, that's a $300 booking under Inclusive versus $200 under Span — the same rental, a different price, purely because of this setting.
Good to know
- This applies to every multi-day rental across your whole business — it's a single tenant-wide setting, not something you choose per booking.
- It also decides which duration-discount thresholds a booking hits (a "3+ day" discount can fire under Inclusive but not under Span for the exact same dates) — see Where duration discounts live across your fleet.
- Changing this setting changes pricing going forward; it does not retroactively re-price existing bookings.
Related articles
- Common questions: deposits, late fees and cancellation policyQuick answers on security deposits, refund delay, rental day counting, the cancellation refund tiers, late return fees, early pickup and fee display, including what customers ask about deposits and partial refunds.
- Charging a late return feeSet a flat or per-hour fee for rentals that come back late, with a grace period, and see how it is added when you finish the return.
- Night-before pickup templatesCreate a night-before template (pickup window and fee), give it to the items that offer it, and see how it changes a booking.
- Your cancellation and refund policyA tiered refund schedule that pays customers back different amounts depending on how close to pickup they cancel.
- How and when you collect a security depositChoose when a deposit hold is placed on the customer's card and how long after return it's released.
Still stuck? Ask the chat.
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