Sending Renta events to another system (webhooks)

A webhook is the opposite of an API key. Instead of another tool asking Renta "anything new?", Renta sends a signed message to an address you choose the moment something happens. Use it to feed Zapier, a spreadsheet script, or your own software.

Where to find it

Settings → Integrations, the Webhooks section. Owners and Managers only.

The Webhooks section with Add webhook button and event type checkboxes

How it works

• Add a webhook — opens the form. Where should we send it? takes an https:// address on the public internet (private and internal addresses are refused). What is it for? (optional) is a note to yourself. Tick the events and press Add webhook.
• Events — "A booking is made" (sent once a booking is real, not for unpaid holds that expire), "A booking is cancelled", and "A payment goes through" (a deposit hold on a card is not a payment).
• Each webhook shows its events and "last delivered [date]" or "never delivered yet". Turn off or Turn back on pauses it, Show signing secret reveals the secret that proves a message came from Renta, Recent deliveries lists attempts, and delete removes it ("Delete this webhook?").
• Switched off automatically — after 20 failed deliveries in a row Renta turns the webhook off and shows the reason. Fix your address, then press Turn back on.
• One webhook covers both live bookings and practice ones. Every message carries an `is_demo` field so you can ignore test bookings.

Example

You want a spreadsheet row for each new booking. Add a webhook pointing at your automation address, tick "A booking is made", and every real booking posts a message there.

Good to know

• There is no test button. Use Recent deliveries to check that messages are arriving.
• For more quick answers see Common questions: QuickBooks, Google, smart locks, AI assistants, API keys, and webhooks.