Security

Covers i got blocked: what Renta's bot check does and what to try, common questions: two-factor login and security.

• I got blocked: what Renta's bot check does and what to tryRenta runs an invisible bot check (Vercel BotID) on saves in your admin, the demo entry and the AI assistant approval page. If it cannot tell you are a person, you see "Please reload the page". Here is what to try.
• Common questions: two-factor login and securityQuick answers about setting up an authenticator app, backup codes, what to do when you lose your phone, requiring two-factor for the whole team, and how sign-in works without a password.
• Backup codes if you lose your authenticatorOne-time backup codes that get you back into your account if your two-factor authenticator app is unavailable.
• What Renta support can and cannot do in your accountRenta support can open your account to help you set it up or fix a problem. Its changes are recorded, it can do almost everything you can, and it can never take payments or change your billing.
• Requiring two-factor for your whole teamForce every staff member to set up two-factor authentication, with a grace period to enroll before it's required.
• Setting up two-factor login for your accountAdd an authenticator app code requirement to your own login for extra security, with recovery codes as a backup.