Setting up two-factor login for your account
Add an authenticator app code requirement to your own login for extra security, with recovery codes as a backup.
Where to find it
Settings → Security → Your authenticator app card
Two-factor login adds a second step to signing in: a 6-digit code from an authenticator app on your phone. Anyone who can sign in to the admin can set it up for their own login.
Where to find it
Settings → Security, in the Your authenticator app card.
The Your authenticator app section with the Setup button
How it works
- Status badge — Set up or Not set up, telling you whether your login has an authenticator.
- Set up two-factor login — shown until you have one. It shows a QR code to scan with an authenticator app (Google Authenticator, 1Password, Authy, or any similar app). If you cannot scan, "Can't scan? Type this key instead" shows a text key to type in by hand. The app's code changes every 30 seconds.
- 6-digit code box and Confirm — type the code the app is showing and press Confirm. Nothing changes until that code is accepted. Renta then shows your backup codes, which you must save (see Backup codes).
- Cancel — closes the setup without changing anything.
- Replace with a new authenticator — replaces "Set up two-factor login" once you are set up. Use it when you change phone.
Example
You scan the QR code with Google Authenticator, type the 6 digits it shows, press Confirm, and save the backup codes. After that the card says "This login is protected."
Good to know
- There is no password in Renta. You sign in with a one-time code emailed to you, and two-factor is an extra code on top of that.
- Being set up does not mean a code at every sign-in. You are asked for the code once your business requires two-factor (see Requiring two-factor for your whole team).
- If you lose your phone, use a backup code. If you lose both, email team@rentalabs.io.
- For more quick answers see Common questions: two-factor login and security.
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