Website AI assistant

The website AI assistant is a chat bubble on your public website. Your customers can ask things like "Do you have a dirt bike free on Saturday?" or "How much is a kayak for two days?" and get an answer straight from your live Renta data.

Where to find it

Settings → Website AI assistant.

What it can answer

• What you rent, with your prices per hour, half day, day or week.
• Availability and price for specific dates, using the same availability and pricing your booking page uses.
• Add-ons you offer at checkout.
• Your contact details, pickup locations, opening hours and cancellation policy.

It only reads what your website already shows the public. It can't see or change bookings, customers or payments, and it never talks about other businesses. To book, it points customers to your Book button.

Talking to a person

If the assistant can't answer, or a customer asks for a person, it asks for their email and sends the question (with the recent chat) to your inbox at Messages → Inbox, where it shows as a lead from the page "Website chat". See Website leads in one inbox. You also get an email; reply to it to answer the customer directly. After that, the assistant stays quiet in that chat for 30 minutes so it doesn't talk over you. Customers can also tap Talk to a person at any time.

How it's paid for

Each answer uses AI credits from your balance. Most answers cost a few credits. Every active shop gets free credits each month (a cancelled or frozen shop gets none and its assistant pauses), and you can buy more — see AI credits.

• Monthly credit limit (optional): set a ceiling on how many credits the assistant may use each month. Leave it blank for no limit.
• When your balance runs out or the monthly limit is reached, the assistant pauses and shows customers the email form instead, so nobody hits a dead end.

Good to know

• It is the only chat bubble Renta puts on your website, and it shows whenever Show the AI assistant on my website is ticked.
• The assistant doesn't appear in the site builder preview or on checkout steps.
• Answers are AI-generated. Prices it quotes come from your live pricing, but the checkout always shows the exact final total.