Showing fees and tax as separate line items
Choose whether the advertised price already includes Renta's fee, or shows the bare rental rate with tax and the fee broken out at checkout.
Where to find it
Pricing → Fees & policies → Fee display card
This setting controls what price customers see while they browse (fleet cards, the booking widget, the cart). Either that price already includes Renta's fee, or it is the bare rental rate and the tax and fee show up as their own lines once the customer reaches checkout.
Where to find it
In the sidebar, hover Pricing and click Fees & policies. The Fee display card is below the Renta fee summary. (This page is the Universal Rules tab of the pricing page, so you may see that name at the top.) Only an owner or a manager with settings access can change it; everyone else sees it greyed out, with a note saying "Only an owner or manager with settings access can change this."
How it works
There is one tick box, Show tax and the Renta fee only at checkout. The card says "Choose when customers see tax and the Renta fee. This never changes what a customer pays — only where the breakdown shows up." It saves the moment you click it, showing "Saving…" and then "Saved". If it cannot save you will see "Failed to save fee display settings".
- Off (the default for every shop): fleet cards already include the Renta fee in the advertised rate, so the price never grows between browsing and checkout.
- On: fleet cards show the bare rental rate. Tax and the Renta fee then appear as separate lines (Subtotal, Tax, Renta fee, Total) once a customer reaches checkout.
This never changes what the customer is actually charged. The total on their card is worked out the same way either way (see How a price is calculated). It only changes where the breakdown shows up.
Example
You are on the Commission plan and a jet ski rents for $200 a day. With the box unticked, browsing customers see $205 a day (the $200 rate plus the 2.5% Renta fee of $5). With the box ticked, they see $200 a day, and at checkout they see Subtotal, Tax, Renta fee and Total as separate lines.
On the Flat plan there is no per-booking fee, so the advertised price is $200 either way.
Good to know
- The default (fee included in the advertised price) is meant to match price-transparency rules in many places. Ticking the box is a deliberate choice, not something that happens automatically.
- One tick box covers tax and the Renta fee together. You cannot show one separately from the other.
- To see what your own fee rate is and how it works out on a $100 rental, look at the Renta fee card on the same page. See Renta's 2.5% platform fee.
Related articles
- Charging a late return feeSet a flat or per-hour fee for rentals that come back late, with a grace period, and see how it is added when you finish the return.
- Night-before pickup templatesCreate a night-before template (pickup window and fee), give it to the items that offer it, and see how it changes a booking.
- Your cancellation and refund policyA tiered refund schedule that pays customers back different amounts depending on how close to pickup they cancel.
- How your billable rental days are countedChoose whether pickup and return both count as full days, or only the nights between them — this changes the price of every multi-day booking.
- How and when you collect a security depositChoose when a deposit hold is placed on the customer's card and how long after return it's released.
Still stuck? Ask the chat.
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