General business settings

Covers setting your business contact details, common questions: business details and general settings, setting your business name, timezone, tax rate,.

• Setting your business contact detailsThe email, phone, and address shown to customers on waivers and used to set up your Stripe payment profile.
• Common questions: business details and general settingsQuick answers about business details and the settings that used to sit on the old General page - business name, timezone, contact details (Settings → Business profile), tax rate and currency (Pricing), late return alerts and the weekly email (Messages), the Help Chat bubble, and why some Settings cards are missing.
• Setting your business name, timezone, tax rate, and currencyThe core details that appear on bookings, receipts, and waivers — your business name, timezone, sales tax rate, and currency.
• Getting notified when a rental is overdueAlert your team, and optionally the customer, once a booking passes its return time by a grace period you set.
• Letting customers pick up equipment the evening beforeHow evening-before pickup works, and where the older shop-wide hours and per-item tick box fit now that templates exist.
• Whether unpaid bookings block your calendarDecide if an unpaid pending booking reserves the item for that customer, or lets someone else book it in the meantime.
• Turning the Renta Help Chat widget on or offWhat the "Need help?" chat bubble in your admin answers and how to reach a person from it, and how to switch it off for good.
• Getting a Monday morning summary emailTurn on a weekly email digest of your revenue, bookings, and key metrics sent to your inbox.