Setting your business name, timezone, tax rate, and currency

The core details that appear on bookings, receipts, and waivers — your business name, timezone, sales tax rate, and currency.

Where to find it

Settings → Business profile → Business details (name, timezone); Pricing → Fees & policies → Tax, currency & pickup timing (tax rate, currency)

Your Business name, Timezone, Tax rate (%), and Currency are the core details Renta uses on every booking, receipt, and waiver your customers see.

Where to find it

These live on two pages:

  • Business name and Timezone: Settings → Business profile, in the Business details card. The Contact & address card on the same page holds your business contact details. Press Save at the bottom.
  • Tax rate (%) and Currency: Pricing → Fees & policies, in the Tax, currency & pickup timing card (it has its own Save button). The night-before pickup window and the pending-bookings switch are in the same card. Late return alerts and the weekly report toggle moved to Messages → Automated messages.
The Business details card with Business name and Timezone, and the Tax, currency & pickup timing cardThe Business details card with Business name and Timezone, and the Tax, currency & pickup timing card

How it works

  • Business name — the name shown to customers on bookings and documents. No length limit.
  • Timezone — controls what time customers see for pickup and return. Default is America/Phoenix. You can pick any major US timezone (Eastern, Central, Mountain, Mountain without Daylight Saving, Pacific, Alaska, Hawaii, Atlantic/Puerto Rico) or UTC for other regions.
  • Tax rate (%) — the sales tax applied to bookings and admin charges. Default is 0%. Must be between 0 and 100, with two decimal places allowed (like 8.25%).
  • Currency — the currency used on new bookings going forward. Default is USD; the list also has CAD, EUR, GBP, AUD, NZD, CHF, SEK, NOK, DKK, and MXN. Changing this does not re-price bookings that already exist.

Example

If you set Tax rate to 8.5% and Timezone to Pacific, a customer booking a jet ski for $100 sees an 8.5% tax line added at checkout, and the pickup time is shown in Pacific time no matter where the customer is browsing from.

Good to know

  • Changing Currency only affects bookings made after the change — it will not convert or re-price anything already booked.
  • A Location can have its own timezone that overrides this one for that specific pickup spot.
  • Tax Rate here is the default for the whole business. A Location can have its own sales tax rate; if you leave it blank, the location uses this rate. It is not set per item.
  • The Night-before pickup hours in the Tax, currency & pickup timing card is covered in Letting customers pick up equipment the evening before.

Still stuck? Ask the chat.

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