Printing or emailing a receipt

A receipt is a printable, customer-friendly summary of a booking: everything they would need for their own records or an expense report.

Where to find it

Bookings → open a booking → the Payments & Documents tab → Receipts card.

• Before the first payment, the card shows Preview receipt. It opens a draft in a new tab, marked "Preview" so it cannot be mistaken for an issued receipt. Nothing is sent to the customer and no receipt is created. The page has a Print button.
• After the first payment, a receipt exists and the link reads View receipt. Click Send receipt beside it, confirm or type the email address (the customer's is filled in), and click Send. You can type an address even if the customer has none on file.
• Send receipt is also under the customer's name on the Overview tab.

What is on it

• Your logo, business name and contact details, plus the confirmation number and the rental period.
• Charges — one row per item with quantity and price. Add-ons, custom charges and discounts follow as their own rows. A discount only appears if it actually applied to the total.
• Bundles — the items inside a bundle are grouped under the bundle's name, with one bundle amount, and "You saved" when the regular price is known.
• Tax, and the Renta booking fee as its own row when one applies.
• Any security deposit, shown separately from the rental charge.
• Final Amount Paid and Balance due, taken from what was actually charged, plus a list of each payment and each refund.

Example

A customer needs proof of a rental for work reimbursement. Open the booking, go to the Payments & Documents tab, and click View receipt to print it, or email it from the same card.

Good to know

• The numbers always reflect what has actually been charged and paid, not just the original price. If a discount or custom charge was applied, it is already counted.
• Payments, refunds and the documents area are explained in Payment history and signed documents on a booking.