Universal Rules and the other Pricing tabs

Everything that changes what a customer pays lives under Pricing in the sidebar. The main page, Pricing Rules, is a row of tabs. Most tabs are rules for particular items or dates; the Universal Rules tab holds settings that apply to your whole business.

Where to find it

Click Pricing in the sidebar to open Pricing Rules. Hovering over Pricing also lists the related pages: Price rules, Fees & policies, Bundles, Coupons, Gift cards and Rate cards. Fees & policies opens the Universal Rules tab; Coupons and Gift cards open their own tabs. Rate cards only shows for owners and managers with settings access.

The tabs

• Seasonal — price changes over a date range. See Seasonal price markups and discounts.
• Time-Based — price changes by weekday. See Charging different prices by day of the week.
• Multi-Day / Hour — discounts for longer rentals. See Where duration discounts live across your fleet.
• Bundle — "rent more, save more" rules. Bundles you build as packages are made in the item editor; see Building a bundle. For the discount rule, see Discounting when customers rent multiple items together.
• Universal Rules — shop-wide settings, described below.
• Coupons — discount codes. See Creating discount codes. Only shows for staff allowed to view coupons.
• Gift cards — prepaid balances. See Selling and redeeming gift cards. Only shows for staff allowed to view payments.

If a link or bookmark points at an unknown tab, the page opens on Seasonal.

What is on the Universal Rules tab

From top to bottom:

1. Early pickup — saved settings that checkout does not use yet. See Early pickup settings. 2. Late return fee — the fee for rentals that come back late. See Charging a late return fee. 3. Fees — Renta's per-booking fee (the Renta fee card) and the Fee display switch. See Renta's 2.5% platform fee and Showing fees and tax as separate line items. 4. Tax, currency & pickup timing — your sales tax rate, currency, the night-before pickup window and the pending-bookings switch. Only owners and managers with settings access see this section. 5. Deposit, day counting and cancellation policy — the Deposit / percentage down card, Rental day counting, and your cancellation policy. Only owners and managers with settings access see this section. See How and when you collect a security deposit, Whether half-days count toward multi-day discounts, and Your cancellation and refund policy. 6. Night-before templates: pickup windows and fees for evening-before pickup, and which items use each. See Night-before pickup templates. 7. Stripe Connect — your payment account link. Only shows for staff allowed to manage payments.

The earlier separate menu entries (Fees, Late fees, Payment & policies) are now this one Fees & policies page. Old links to them, and to the old Coupons and Gift Cards pages, forward to the matching spot.

Good to know

• Settings on this tab apply to every item. Rules that belong to one item, such as that vehicle's own late fee rule or its weekday rules, are set on the item's own Pricing step.